The Best CRM Blog: 5 Steps to Guarantee Successful CRM Implementation

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Insurance CRM: Developing a High Performance Approach to Robotic Process Automation

Insurers are aiming to build responsive, high growth business while at the same time, optimize costs. In pursuit of this goal, many ...
Insurance CRM: 5 Buying Behavior Segments to Target for Higher Conversions

Insurance firms are in a tearing hurry to protect their turf from digital upstarts. In pursuit of their quest, they are paying mill...
Customer Service CRM: 5 Future Dynamics That Are Fundamentally Revolutionizing Contact Center

Techno futurists gush that bringing disruptive technologies to contact center resulted in cost reduction, optimal service levels and quic...
CRM Tips: Seize Opportunities through Shorter Sales Cycle

Selling is energy intensive and time sensitive. The longer you take to make a sale, the lesser the probability of conversion. Now, som...
Banking CRM: Offer Delightful Customer Experience Through a Next Generation Operating Model

Great times don't last forever. The banking industry, once the king of good times, knows this only too well. Banks had decades o...