The Best CRM Blog: 5 Steps to Guarantee Successful CRM Implementation

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Insurance CRM: Apply AI to Transform from an Agent to a Trusted Expert

Maya is the perfect insurance agent. She has the highest satisfaction ratings from customers, instinctively senses their moods and ...
Insurance CRM: Convert Omnishambles to Omnichannel Customer Service

The holy grail of service for insurance customers are tightly integrated care channels, seamless onboarding, and a unified 360-degree p...
Customer Service CRM: 5 Future Dynamics That Are Fundamentally Revolutionizing Contact Center

Techno futurists gush that bringing disruptive technologies to contact center resulted in cost reduction, optimal service levels, quicker...
Banking CRM: Re-Calibrate Your Service Strategy

Customer loyalty is something earned, not produced on demand. The best way to earn it is by delivering the finest customer service i...
Financial CRM: Engineering a Loan Revolution

A loan gives wings to dreams, solves problems and provides a safety net. But, the life of a lender is tough. Why?