The Best CRM Blog: 5 Steps to Guarantee Successful CRM Implementation

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Customer Service CRM: 5 Future Dynamics That Are Fundamentally Revolutionizing Contact Center

Techno futurists gush that bringing disruptive technologies to contact center resulted in cost reduction, optimal service levels and quic...
Insurance CRM: Developing a High Performance Approach to Robotic Process Automation

Insurers are aiming to build responsive, high growth business while at the same time, optimize costs. In pursuit of this goal, many ...
Insurance CRM: 5 Buying Behavior Segments to Target for Higher Conversions

Insurance firms are in a tearing hurry to protect their turf from digital upstarts. In pursuit of their quest, they are paying mill...
Insurance CRM: Convert Omnishambles to Omnichannel Customer Service

The holy grail of service for insurance customers are tightly integrated care channels, seamless onboarding, and a unified 360-degree p...
CRM Tips: Seize Opportunities through Shorter Sales Cycle

Selling is energy intensive and time sensitive. The longer you take to make a sale, the lesser the probability of conversion. Now, som...