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3 Ways Customer Intelligence Can Drive Sales Through CRM

In the past, any increase in the sales of traditional banking were more or less attributed to its soothsaying abilities rather than str...
CRM in Financial Services: 5 Ways to Deliver Next Generation Customer Service

Banking and financial service leaders are mixing finance with technology in the hope of solving the world's toughest Rubik's Cube...
Using CRM for Restaurants to Increase Customer Retention

It’s a busy night in your restaurant -all the tables are booked and more customers are lined up while waiters are occupied serving meals a...
9 Easy Ways to Ensure Customer Feedback is Effectively Incorporated for Product Innovation

The very foundation of a CRM solution is to move the ownership of your customer away from an individual department and amalgamate the owner...
2020 Roadmap for Delivering Exceptional Customer Experience in Banking

According to the Economist, a global banking customer today has checking account on a mobile app, rainy day fund at another bank, 14...