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Insurance CRM: Developing a High Performance Approach to Robotic Process Automation

Insurers are aiming to build a responsive, high growth business while at the same time, optimize costs. In pursuit of this goal, man...
Insurance CRM: 5 Buying Behavior Segments to Target for Higher Conversions

Insurance firms are in a tearing hurry to protect their turf from digital upstarts. In pursuit of their quest, they are paying mill...
CRM Tips: Seize Opportunities through Shorter Sales Cycle

Selling is energy intensive and time sensitive. The longer you take to make a sale, the lesser the probability of conversion. Now, som...
Customer Service CRM: 5 Future Dynamics That Are Fundamentally Revolutionizing Contact Center

Techno futurists gush that bringing disruptive technologies to contact center resulted in cost reduction, optimal service levels and quic...
Banking CRM: Cut Time to Cut Costs in Loan Origination

Bankers say that the three most important things in lending are costs, costs and costs. But to their dismay, loan origination costs ...