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Insurance CRM: Developing a High Performance Approach to Robotic Process Automation

Insurers are aiming to build responsive, high growth business while at the same time, optimize costs. In pursuit of this goal, many ...
Customer Service CRM: 5 Future Dynamics That Are Fundamentally Revolutionizing Contact Center

Techno futurists gush that bringing disruptive technologies to contact center resulted in cost reduction, optimal service levels and quic...
Insurance CRM: 5 Buying Behavior Segments to Target for Higher Conversions

Insurance firms are in a tearing hurry to protect their turf from digital upstarts. In pursuit of their quest, they are paying mill...
CRM Tips: Seize Opportunities through Shorter Sales Cycle

Selling is energy intensive and time sensitive. The longer you take to make a sale, the lesser the probability of conversion. Now, som...
Banking CRM: 3 Quick Actions to Supercharge Lending Profitability and Performance

Gone are the days when a credit decision took weeks. Today, customers demand eligibility decisions in minutes, else swarming to fintec...